JA Management Services
Customer Charter
JA Management Services make our customers our number one priority. We have developed a Customer Charter consisting of our 9 commitments to each and every customer we work with.
Our Charter is the foundation on which everything we do for you is based.
Our Commitments to You
You can use our tracking app to see how much money you have remaining and control your budget.
We promise to listen to all your questions and provide feedback. We will be responsive and fair.
We will pay your NDIS service providers in a timely manner.
We are always here for you and you are are the number one priority.
We always maintain our independence and put your interests first.
You will only deal with professional and knowledgable staff.
We commit to a process of continuous improvement and constant development.
We will ensure everything we do meets the quality and safety standards of the NDIS.
We will ensure your experience with the NDIS a success.